Company Information

DEXATRACK is a GO Concepts, Inc. software application and is fully backed by an extensive Service Level Agreement (SLA) guarantee, so you can be assured DEXATRACK is reliable, available, and highly secure. It has been engineered from the ground up to allow its users to better and more efficiently track, schedule, and manage their operations, as well as effectively interact with citizens and customers. The development phase included a real world implementation at multiple municipalities with varying departments to insure DEXATRACK is designed around actual needs and includes functionality that delivers on its promise. With this level of customer input, DEXATRACK will continue to enjoy valuable feature upgrades as new versions are released. Couple that with the rock solid reliability and expertise of GO Concepts' network and staff, and you finally have the affordable solution you have been looking for. Find out the lastest on DEXATRACK in our News Section.

GO Concepts is a leading technology firm providing Internet Access, Consulting, and Software Application Development since early 1997. Focused on delivering outstanding customer service and support, GO Concepts has extensive experience and expertise in dealing with Municipalities and other Governmental Institutions, Utility Providers, Organizations, and companies of varying size. The company has further diversified its offerings to include web site design, eCommerce, web site hosting, Internet marketing, and Cable Internet and DSL Internet Access deployment. The company is recognized and highly acclaimed by Internet industry news sources such as internet.com. Through their diversification of services and expert staff, GO Concepts has seen longevity and success in the super competitive and constantly changing hi-tech market space.

With extensive industry experience among its uniquely talented employees, GO Concepts has proven the ability to drive innovative products and services to market quickly and effectively. GO Concepts provides its customers with the best possible Internet technologies available today. By partnering with leading Internet related vendors, GO Concepts is able to introduce next generation technology rivaling the competition. GO Concepts is a privately owned company and a partner of the community.

DEXATRACK is hosted at GO Concepts' Network Operations Center (GO-NOC), which has been carefully designed from day one of entering it's current location. It is a self contained, state-of-the-art, climate controlled facility that houses their core servers and equipment, Internet backbone connectivity, and their customers' vital data. It is serviced via redundant, diversely routed OC-12 and OC-3 SONET Fiber. This particular attention to detail is what insures DEXATRACK is working for our customers around the clock, when you need it. GO Concepts' Network Operations achieves some of the highest reliability and performance, and ranks GO Concepts as a Premier Internet solutions provider.

Redundant Backbone Technology
Hosted application companies committed to their customers must have not only a fast connection to the Internet that is capable of transporting large amounts of data every second, but also redundant and diverse paths to the Internet backbone to insure reliability. DEXATRACK achieves this by leveraging GO Concepts' robust network and implementation of multiple high capacity connections to the Internet providing diversely routed access to major backbone providers. This places DEXATRACK only one hop from the Internet backbone, while providing true diversity and redundancy, along with the largest Internet backbone connectivity in the area.

Quality Internal Network
The GO-NOC houses a gigabit Ethernet network to quickly route network traffic between our servers, backbone connections, and our users. GO Concepts utilizes top-of-the-line equipment from industry leading manufacturers like Cisco and 3Com. All of their equipment is supported by a multi-terabyte tape backup system, Uninterruptible Power Supplies (UPS's) and a generator. Data file management is handled via a Network Appliance Filer making our network even more reliable, while providing for increased performance. This ensures your data's integrity in case of a failure. Our Web servers use gigabyte Ethernet to provide fast response and quality hosting for numerous high traffic Corporate Web Sites and eCommerce applications.

Administration - Monitoring, Maintaining
In order to maintain a high level of service, DEXATRACK implements around the clock monitoring of its systems. This is implemented by a full-time and on-call network administration team. At DEXATRACK, it is our goal to provide the best quality service and systems we can in order to insure our customers experience quality, reliability, speed, security, and ease of use with their web-based application.